Frequently Asked Questions

Experience the fun and joy of Christmas time with the magical adventure of Oom Piet’s Christmas Party. For bales of family fun and moments filled with magic, book your tickets to Oom Piet’s Christmas Party. Set a picnic blanket, enjoy sweet treats with your favourite fairy tale characters, sing along with Christmas carols and see what Father Christmas has in store for you. From a fire engine to fairies, ice cream with Cinderella and a performance by the Drummies – make memories to last a lifetime!

Once I have booked, can I change my booking?

Unfortunately, it is not possible to change your booking after you have received confirmation. It is also not possible to swap dates with other families, or give your tickets to someone else.

What age must my children be to receive a gift from Father Christmas?

Your child must be between 3 years and 8 years old. Other ages are welcome to attend with their families, however Father Christmas will only present gifts to children in this age group.

What will happen if I bring a gift for a child who is not between the ages of 3 and 8 years old?

Father Christmas will not present it to the child and it will be returned to you.

Can we attend if our children are not of gift receiving age?

Provided there is at least one child in the specified age group in your group, then you are still welcome to apply.

Are babies allowed?

Babies are allowed. However, please note that the parties can run late, the weather is unpredictable, and there are no baby changing facilities. We do not advise bringing children under the age of 3 years.

If I cannot attend the party, can I give our family's tickets to friends?

Unfortuntely tickets are not transferable.

What time do the parties start?

Gates open at 18:45

Where do I park?

A parking team will be on hand at each event to help guide you to the right place. You are NOT allowed to park in any of non-designated areas.

How do I ensure that two or more families book together?

You can book for the same date and the seats are not reserved.

Are we allowed to bring alcoholic drinks to the party?

No alcohol is allowed. Oom Piet's is a family event, and in order to maintain safety and order, alcohol is strictly prohibited at all of the Christmas parties.

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For bales of family fun and moments filled with magic! Set a picnic blanket, enjoy sweet treats with your favourite fairy tale characters, sing along with Christmas carols and see what Father Christmas has in store for you.

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